INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
We aim to provide products that match the images shown. However, please note that minor variations in color, size, or design may occur due to differences in display settings. If you have any concerns or need specific details, feel free to contact our customer support.
Where can I view my sales receipt?
You can view and download your sales receipt by logging into your account and visiting the Order History or My Orders section.
- Go to the My Account page.
- Click on Order History or My Orders.
- Select the order you want to view.
- Click View Receipt or Download Invoice to access your sales receipt.
If you checked out as a guest, please refer to your order confirmation email, which includes a link to view your receipt. For further assistance, feel free to contact our customer support team.
How can I return an item?
Returning an item is easy! Just follow these steps:
- Log in to your account and go to the Order History or My Orders page.
- Find the order containing the item you want to return.
- Click Return Item or Request a Return next to the item.
- Follow the instructions to complete your return request and print your return label (if applicable).
- Package the item securely and attach the return label.
Will you restock items indicated as “out of stock?”
We do our best to restock popular items whenever possible. However, restock availability can vary depending on the product.
If an item is currently out of stock, we recommend the following:
- Check back regularly, as restocks can happen at any time.
- Contact our Customer Support team if you’d like to inquire about a specific item.
Please note that some limited-edition or seasonal items may not be restocked once sold out.
CONTACT US FOR ANY QUESTIONS
